HELPDESK

Freshdesk

4.5/ 5

Cloud-based customer support platform with free plan. Simple interface and powerful automation.

Pricing
Free
reviews
8,900
Founded
2010
Headquarters
USA
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Features

TicketingAutomationSelf-serviceReportingCollaborationOmnichannel

Pros

  • Free plan available
  • Simple interface
  • Good automation

Cons

  • Limited customization
  • Slow support
  • Expensive premium features

Alternatives

Zendesk
4.3
Intercom
4.4

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