Pipedrive vs Zoho CRM

Complete comparison of Pipedrive and Zoho CRM: pricing, features, pros and cons. Which system to choose in 2026?

Pipedrive

CRM
4.4

Sales CRM built by salespeople for salespeople. Visual sales pipeline and ease of use.

From 14 USD/mo
18,500 reviews
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Zoho CRM

CRM
4.3

Feature-rich CRM with AI assistant Zia. Part of the Zoho ecosystem with 50+ applications.

Free
22,000 reviews
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Feature Comparison

FeaturesPipedriveZoho CRM
CRM
Tasks
Projects
Chat
Video calls
API
Mobile app
Analytics

Pipedrive

Pros

  • Very simple interface
  • Excellent pipeline visualization
  • Affordable price

Cons

  • No free plan
  • Limited customization
  • Basic analytics

Zoho CRM

Pros

  • Affordable price
  • Integration with 50+ Zoho apps
  • AI assistant Zia

Cons

  • Outdated interface
  • Slow support
  • Complex navigation

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