Detailed Comparison
Pipedrive vs retailCRM
Complete comparison of Pipedrive and retailCRM: pricing, features, pros and cons. Which system to choose in 2026?
Pipedrive
CRM4.4
Sales CRM built by salespeople for salespeople. Visual sales pipeline and ease of use.
From 14 USD/mo
18,500 reviews
retailCRM
CRM4.5
Specialized CRM for e-commerce and retail. Order management and omnichannel capabilities.
From 1500 RUB/mo
3,800 reviews
Feature Comparison
| Features | Pipedrive | retailCRM |
|---|---|---|
| CRM | ||
| Tasks | ||
| Projects | ||
| Chat | ||
| Video calls | ||
| API | ||
| Mobile app | ||
| Analytics |
Pipedrive
Pros
- Very simple interface
- Excellent pipeline visualization
- Affordable price
Cons
- No free plan
- Limited customization
- Basic analytics
retailCRM
Pros
- Best for e-commerce
- Deep marketplace integration
- Powerful sales analytics
Cons
- Only for retail
- High price
- Complex setup
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Order integration