Detailed Comparison
Битрикс24 vs Zoho CRM
Complete comparison of Битрикс24 and Zoho CRM: pricing, features, pros and cons. Which system to choose in 2026?
Битрикс24
CRM4.2
Corporate portal and CRM system for businesses of any size. Includes tasks, projects, chat, video calls, and documents.
Free
15,420 reviews
Zoho CRM
CRM4.3
Feature-rich CRM with AI assistant Zia. Part of the Zoho ecosystem with 50+ applications.
Free
22,000 reviews
Feature Comparison
| Features | Битрикс24 | Zoho CRM |
|---|---|---|
| CRM | ||
| Tasks | ||
| Projects | ||
| Chat | ||
| Video calls | ||
| API | ||
| Mobile app | ||
| Analytics |
Битрикс24
Pros
- Free plan up to 12 users
- All-in-one: CRM, tasks, documents
- Russian server
Cons
- Complex interface
- Slow loading
- Paid telephony
Zoho CRM
Pros
- Affordable price
- Integration with 50+ Zoho apps
- AI assistant Zia
Cons
- Outdated interface
- Slow support
- Complex navigation
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