Битрикс24 vs Salesforce

Complete comparison of Битрикс24 and Salesforce: pricing, features, pros and cons. Which system to choose in 2026?

Битрикс24

CRM
4.2

Corporate portal and CRM system for businesses of any size. Includes tasks, projects, chat, video calls, and documents.

Free
15,420 reviews
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Salesforce

CRM
4.4

World leader in CRM systems. Complete set of cloud solutions for sales, marketing, and customer support.

From 25 USD/mo
45,000 reviews
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Feature Comparison

FeaturesБитрикс24Salesforce
CRM
Tasks
Projects
Chat
Video calls
API
Mobile app
Analytics

Битрикс24

Pros

  • Free plan up to 12 users
  • All-in-one: CRM, tasks, documents
  • Russian server

Cons

  • Complex interface
  • Slow loading
  • Paid telephony

Salesforce

Pros

  • Maximum functionality
  • Huge AppExchange ecosystem
  • Einstein AI

Cons

  • High cost
  • Complex setup
  • Training required

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