Битрикс24 vs Pipedrive

Complete comparison of Битрикс24 and Pipedrive: pricing, features, pros and cons. Which system to choose in 2026?

Битрикс24

CRM
4.2

Corporate portal and CRM system for businesses of any size. Includes tasks, projects, chat, video calls, and documents.

Free
15,420 reviews
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Pipedrive

CRM
4.4

Sales CRM built by salespeople for salespeople. Visual sales pipeline and ease of use.

From 14 USD/mo
18,500 reviews
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Feature Comparison

FeaturesБитрикс24Pipedrive
CRM
Tasks
Projects
Chat
Video calls
API
Mobile app
Analytics

Битрикс24

Pros

  • Free plan up to 12 users
  • All-in-one: CRM, tasks, documents
  • Russian server

Cons

  • Complex interface
  • Slow loading
  • Paid telephony

Pipedrive

Pros

  • Very simple interface
  • Excellent pipeline visualization
  • Affordable price

Cons

  • No free plan
  • Limited customization
  • Basic analytics

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